Hardware Services are rather like house insurance – always needed but often not reviewed until a problem focusses the mind. Today in the UK there are only three competitors in the IBM Power8 servers (iSeries) space – IBM themselves, Bluechip, an IT managed Service Specialist, and IMS.
The number of experts with experience on the Power8 servers (iSeries) hardware is steadily reducing due at one end to the lack of new personnel coming on board since companies are increasingly deploying hosted and distributed solutions; and at the other end by the retirement by many of the personnel who originally developed and administered on these platforms. These together serve to drive out competition on price and service levels can suffer.
When the house burns down it is too late to review your insurance policy! Let IMS help you – we cannot give you a price comparison web site but we can offer a wide variety of levels of support that vary by hours and response times. We would be happy to help you with a comparison of our services with your existing services so that you can ensure you are getting the hardware support you need.