News

Improved Response times for System Support using TeamViewer

  • on 17 July, 2018
  • in News

At IMS we offer system support and training via a secure TeamViewer  session. This allows IMS support staff  to: Complete support tasks remotely Assist with user training / Review problems / Customer issues Send/Receive files/documents  securely Full remote control of your system Traditionally as a company we usually only have access to the backend systems. […]

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Purchase Ledger Invoice Processing

  • on 3 July, 2018
  • in News

In every organisation, Purchase Ledger departments are challenged with cutting operating costs, while ensuring invoices are promptly paid and mishandling does not compromise hard- earned business relationships.   There are a number of challenges related to P/L invoice processing, including: Errors associated with manual data entry in accounting systems Slow turn-around time due to manual […]

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Summer Holiday Planning

  • on 2 July, 2018
  • in News

Do you rely on a small support team for your iSeries? Are you worried about having sufficient cover over the holiday period? IMS could take the load off your IT Department and support you iSeries estate and software. Manage all iSeries support calls via your IT Support systems. So if your iSeries is an integral […]

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IBM i  Mimix HA Management Solutions

  • on 20 June, 2018
  • in News

At IMS we offer Mimix management and consultancy that are specific to IBM i/AS400 environments, reviewing your requirements from both an IBM i (OS400) perspective and application file level. Review & implement required changes to your existing Mimix installation Support daily functions  (Review  Mimix health status and failed Audits) Fully managed service (we can look […]

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Presenting IMS Capabilities

IMS have changed a lot in the last few years – we have new products and services and an increasing focus on the entire iBMi related IT support infrastructure.  We have prepared a short overview presentation of our capabilities and would like to come to your site to provide you with a personal introduction to […]

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Payment Practices Reporting

  • on 5 June, 2018
  • in News

If you are a qualifying business, you need to submit an approved report to HMRC by the 30th July for the period 1st January – 30th June 2018. This is designed to show that you are paying your suppliers fairly and not exceeding your agreed terms. This is a statutory requirement and covers any supplies […]

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GDPR  and your communications with IMS

  • on 24 May, 2018
  • in News

In line with the legislation changes due to come into effect on 25th May we have updated our Privacy Policy and it can be viewed here. We will not be cutting you off!  You will continue to receive information that we consider to be  of legitimate interest to you. If you feel these are no […]

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Stock Counting

  • on 23 May, 2018
  • in News

One of IMS’ clients wanted to perform a full stock count, although they had been perpetually counting the stock for some years. They asked our advice and we suggested the Stock Counting module within system 21 which performs all of the necessary reconciliations and also creates all of the adjustments with a full audit trail. […]

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Service – A Forgotten Feature

  • on 1 May, 2018
  • in News

I don’t think many people would disagree that customer service is not what it used to be and not what it should be. Many people blame it on a particular generation, and others see it as just another example the increased focus on profit. Be reassured Service is not yet a dirty word in the […]

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Considering your options

  • on 17 April, 2018
  • in News

Walker Love were considering a review of their accounting software with a view to migrating to a more ‘modern’, functional and user friendly platform. Changes within their organisation and the need to provide greater efficiencies meant a change was needed and they booked a one day visit by IMS to consider their options, a day […]

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